HOW TO BOOK:​
A text to the salon number is the preferred method to book, or ​online booking is available as well! If you are a new client, it is strongly encouraged that you book a complimentary consultation. If you're unsure what to book, please text the salon number at 772-595-4247.
​​
At the heart of the service I provide is a dedication to your time and personal experience. I don’t overlap or double-book appointments here; I am completely dedicated to you and your hair goals. This philosophy ensures that I remain inspired and fully engaged, delivering the highest level of care and undivided attention to you.​​​
​​​
Highs & Lows Hair Studio is a gratuity free salon.
Please scroll below to get some insight on your first visit and to view my salon policies.
​
​
​
​
Your First Visit
What to Expect
You'll experience a warm welcome as you step into Highs & Lows, and offered a complimentary beverage while we consult and discuss your hair needs. Once we're on the same page about your hair goals, you'll receive a personalized service and expert advice on the best products for your hair to upkeep your new look. We'll create a game plan for future appointments that work for your budget and schedule so we can maintain your hair.
Leave feeling confident and educated about your hair!
Salon Policy
Thank you for understanding that these policies are vital to the sustainability of my business. I’ve carefully created every policy in a way that is designed to ensure that the service experience and quality of work delivered to all of my guests is the absolute best.
​
Every guest is asked to enter a card number upon booking, not only to secure their timeslot, but by doing so you are confirming the salon policies are understood.
-
I kindly require no less than a 48 hours notice when canceling or rescheduling appointments so that I have the opportunity to book another client. Appointments cancelled with less than 48 hours notice will result in a 50% charge of the service(s) scheduled.
-
No shows are unacceptable. I have text, email, and in-app confirmations in place to remind you that your appointment is coming up. My no show terms are non-negotiable and are at my discretion, barring very rare circumstances like hospitalizations or true emergencies. No shows will automatically be charged a no-show fee which is 100% of the service(s) booked.
-
Please arrive on time for your appointment. Late arrivals can throw the day into chaos and cause a domino effect of unnecessary stress and tension for both my clients and myself, so my policy is that I do not accept late arrivals as it's unfair to everyone else. If your late arrival prevents me from performing the full service in the time allotted for your appointment, I reserve the right to charge you in full for the service, which is payment for the time that was reserved as I would be unable to fill that spot.
-
Please do not bring extra guests (this includes children) to your appointment. My policy is that I only allow the individual(s) receiving services inside my salon space. Due to the size of my private suite, I don't have room for additional guests.